Risks/processes
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Risk description
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Risk mitigation methods
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STRATEGIC RISKS |
Assumptions |
- inconsistent, unrealistic strategic objectives and assumptions
- change of strategic objectives/assumptions in the course of a process
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Regular checks of the validity of and monitoring of key strategic objectives against the changing environment (regulations, market, key suppliers, etc.) |
Division of responsibilities |
- inappropriate division of responsibilities among organisational units
- no decision-making centre
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High degree of employee specialisation, appropriate delegation of duties and responsibilities by precisely defining their scopes |
New regulations |
- adverse legislative changes
- public administration unable to effectively enforce law
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Participation in public consultations on draft legislation to limit the risk of unfavourable regulations coming into force. |
Workplace accidents and other hazards |
- insufficient knowledge of workplace safety standards among contractors
- threats to workplace safety and fire safety related to the presence of third-party contractors at the ORLEN Group’s facilities
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Oversight and management of contractors by implementing work safety monitoring tools.
Ensuring appropriate mechanisms for continuous monitoring of hazard assessments.
Implementation of uniform requirements for contractors and subcontractors in line with ORLEN Group Safety Standard No. 9.
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PROJECT RISKS |
Budget overruns |
- inaccurate project cost estimates
- failure to account for the cost of additional works
- unplanned costs incurred during project implementation
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Regular monitoring of contractor’s activities and potential schedule delays Regular monitoring of actual costs vs budget. |
Schedule delays |
- incorrect assumptions about time to complete project milestones
- underestimated completion times
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Ongoing supervision of progress of work, assessment of progress against project milestones, and ensuring work completion. |
Changes to project scope |
- incomplete execution of project scope
- exceeding project framework/scope
- failure to include all work in project scope
- project scope extended to include additional works
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Regular analysis of the project environment Possibility to change the project scope if circumstances so require Review of planned and completed work included in the project scope. |
Division of responsibilities |
- inappropriate division of responsibilities among organisational/expert units working on the project
- unavailability of key decision makers, stakeholders, sponsor
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Development and implementation of a methodology for division of responsibilities among the project team to avoid conflicts of interest Proper allocation of human resources during project preparation and implementation .
Using a dedicated IT tool to support project management.
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Systems |
- no IT systems to support project implementation
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Identification of alternative IT systems at the project planning stage or testing of other systems to enable project implementation. |
PROCESS/OPERATIONAL RISKS |
Supplies |
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- crude oil supplies (delivered by land or by sea) do not meet quantity and/or quality requirements
- planning crude oil supplies that meet quality requirements
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Regular monitoring of deliveries made by land and sea Using dedicated statistical and analytical tools, and analysing industry and news sites.
Regular review of the market for selected crude grades in terms of their availability and purchase options Checking and confirming on a case by case basis the economic viability of purchase transactions not covered by contracts.
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- correctness and timeliness of purchases of investment services and biocomponents
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Conducting the supplier selection process in keeping with applicable procedures and documents (market research, lead time analysis, periodic supplier evaluation, etc.) Review of market conditions in terms of availability of required services and feedstocks and their prices. |
- ensuring continuity of production
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Putting internal procedures in place enabling effective emergency response (direct purchases of services and feedstocks) Monitoring the frequency and quality of production reports and their delivery to organisational units requiring such reports. |
Production |
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- incorrect maintenance planning and management in the refining area
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IT system in place supporting overhaul and maintenance planning for the Płock production plant Review of the preparation and approval of maintenance shutdown plans. |
- inefficient production balancing due to lack of supporting methods and tools or inability to obtain data
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The area responsible for production balancing has tools enabling it to implement the balancing process in an optimal way The procedures and processes in place specify the responsibility, scope and time frames for providing production balancing input data.
Regular checks of the production balance verification process and the level of balance differences.
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- failure to achieve the assumed economic benefits from implemented initiatives
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Regular monitoring and review of initiatives based on relevant expertise to ensure that projects offering the greatest potential (efficiency gains) are implemented Checking compliance of the project’s business rationale with applicable regulations. |
Distribution and logistics
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- environmental pollution caused by distribution processes
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Periodical checking of the levels of pollution (contamination) with petroleum products at fuel terminals Oversight of air measurements in accordance with legal requirements. |
- failure to maintain the required levels of physical emergency stocks
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Regular monitoring of the emergency stock levels Preparation of regular stock volume reports and delivering them to all units concerned. |
- failure of logistics infrastructure affecting the continuity of product supplies or causing a risk of their loss
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Periodic inspections of the logistics infrastructure Regular monitoring of product inventory and planning for complementary shipments Checking the correctness of the secondary logistics scheduling process. |
Retail |
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- inefficient contract execution and price negotiation processes
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Pricing policy setting the rules of cooperation with trading partners and systemic mechanisms put in place to prevent any irregularities Checking the parameters of contracts with fleet customers for correctness before entering them in the system and checking customers’ purchasing potential Regular verification of the correctness of the negotiated price terms. |
- non-compliance with ethical standards, employee fraud, embezzlement and other misconduct
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Checking the applied ethical standards and knowledge of the Code of Ethics, and investigation of any indications of fraud or breach of ethical standards Regular inspections of service stations and fuel terminals. |
- pricing policy that fails to maximise advantage and develop market potential
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Dedicated price management tools ensuring an effective pricing policy
Checking and monitoring the correctness of retail price changes entered into systems and the prices displayed on price totems at PKN ORLEN S.A. service stations.
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- product range at service stations deviating from market standards
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Optimisation of the food and store range offered at service stations. |
- unfavourable perception of the company/brand by external audiences due to adverse events relating to food service at service stations
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Regular quality control inspections at service stations. |
Wholesale |
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- readiness to quickly respond to changes in the supply chain and production through adjustments to the sales targets
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Regular monitoring of performance against sales and production targets with the assistance of wholesale and supply chain management teams. |
- inefficient process of negotiating contractual terms and execution of unfavourable commercial contracts
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Negotiation of commercial terms and execution of contracts as per the powers of attorney in place There is a formal process in place for contract execution and issuing opinions on contracts Keeping up-to-date records of long-term contract negotiations. |
- trading partner’s failure to meet its financial obligations
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Making credit decisions based on a financial analysis model Regular monitoring of past due receivables and collection of debt in accordance with the Trade Credit and Debt Collection Management Policy. |
Finance 1 |
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- commodity risk – related to changes in margins on sales of products, Brent/Urals differential, crude oil and product prices,
prices of CO2 emission allowances, risk related to commodity prices in cash-and-carry arbitrage transactions
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Market risk management policy and hedging strategies defining the rules for measuring individual risk exposures, parameters and time horizons of hedging against particular risks, and the applied hedging instruments. |
- foreign exchange risk – related to the currency exposure in connection with cash inflows and outflows, investments, assets and liabilities denominated in foreign currencies
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- interest rate risk – related to assets and liabilities in respect of which interest income and interest expense depend on interest rate fluctuations
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- liquidity risk – related to an unforeseen shortage of cash or unavailability of financing sources
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Short-term liquidity management policy defining the rules for reporting and consolidation of liquidity at PKN ORLEN S.A. and other ORLEN Group companies The ORLEN Group pursues a policy seeking to diversify its financing sources and uses diverse instruments to effectively manage its liquidity position. |
- risk of loss of cash and deposits – the risk of bankruptcy of domestic or foreign banks with which ORLEN Group keeps or deposits its cash
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A bank’s short-term credit rating Short-term liquidity management policy, funding sources diversification policy, and tools for effective liquidity management. |
- credit risk – related to customers’ default on payments for the received products and services
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Customer solvency and creditworthiness assessment
Management based on the adopted trade credit and debt collection management policy and procedures. |
Laws and regulations 2 |
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- regulatory changes or new regulations with a material impact on the ORLEN Group, its financial position and performance
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Monitoring of regulatory changes in countries where the ORLEN Group operates and active participation in legislative processes. |
Corporate management
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- cybersecurity of OT and IT systems
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Having a procedure in place for managing logical access to IT systems, including authorisation of requests for the assignment or modification of user privileges, limited access to the operating system, database and hardware layers Checking the effectiveness of cyber security tools Complex password security level for IT resources and corporate applications Checking authority levels on an ongoing basis. |
- improperly configured operational planning and supply chain optimisation model conducive to non-optimal business decision making
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Periodic analysis and updates of operational planning models and regular monitoring of the implementation of the operational plan.
Ensuring uniform data formats for corporate planning and preparing precise work schedules.
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