Employees covered by collective bargaining agreements, including: | UoM | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
---|---|---|---|---|---|---|---|---|
Polish companies | % | 65 | 70 | 73 | 39 | 36 | 100% | 100% |
Foreign companies | % | 85 | 86 | 92 | 94 | 66 |
Human capital
We provide fair and friendly working conditions for our employees. Our relations with internal stakeholders and the external business environment are based on integrity, respect in everyday relationships and on dialogue, cooperation and involvement of each staff member in building a culture consistent with the Company’s core values.
GRI Disclosures:

The ORLEN Group’s hiring policy focuses on engaging top quality specialists to perform day-to-day operations as well as to execute strategic projects.
The ORLEN Group offers its employees a wide range of diversified professional advancement activities. The employees are also provided with an extensive package of social benefits, including employee benefits and the Family-Friendly Employer programme. An employee satisfaction and engagement survey is conducted on a regular basis.
PKN ORLEN takes steps to recruit and retain human resources that are relevant to the Company’s business areas – current and prospective employees, as well as students and graduates of vocational schools and universities. Being aware of the need for synergies between business and academia, we actively collaborate with the academic community.
We ensure freedom of trade union activity, and recognise the trade unions active at PKN ORLEN as representatives of all employees in matters concerning their collective rights and interests, within the scope defined by laws of general application. We have agreed to respect the freedom of activity and equality of trade unions and do not discriminate against employees on the grounds of trade union membership or non-membership.
For more information on key employee policies and procedures, see ‘Responsible employer’ and ‘Human capital’ .
Respecting human rights
In 2021, PKN ORLEN published its new Code of Ethics.
It defines the values, principles of conduct and rules that set ethical standards for all ORLEN Group employees, based on a revised approach to understanding ORLEN values: Responsibility, Progress, People, Energy and Dependability, as well as the current scale or operations and operating strategy, the requirements of the Group’s environment, and best practices in the field of business ethics.

Compliance with the ORLEN Group’s Code of Ethics is monitored by the Ethics Officer, who guarantees that employees, employers and all stakeholders can freely report violations, and raises the employees’ awareness of business ethics and ethical standards, and of the importance of their own role in building the ethical corporate culture. As at the end of 2021, 18 Ethics Officers were appointed at PKN ORLEN and other ORLEN Group companies. The HR area structure also includes an Ethics Team.
PKN ORLEN has in place internal and external mechanisms to obtain advice on how to report a violation or suspected violation of the Code of Ethics. The values, principles and standards defined in the Code of Ethics apply to each ORLEN Group employee from their first day of work, regardless of their position or form of contract. Even if some of the standards of conduct contained in the Code of Ethics do not apply to a given job, this does not relieve the employee of the obligation to respond to or report violations of the Code.
The following are in force at PKN ORLEN: ORLEN Group Anti-Corruption Policy , Internal Order on Anti-Money Laundering and Terrorist Financing, and Rules to Prevent Workplace Bullying, Discrimination, and any Forms of Harassment at PKN ORLEN.
In 2021, PKN ORLEN and a few other ORLEN Group companies successfully implemented the disability employment goals of the Work – Integration programme of the State Fund for Rehabilitation of Persons with Disabilities (PFRON). We joined the programme in 2019. The ORLEN Group transferred over PLN 26m in respect of liabilities to PFRON for 2021. Last year, more than 360 people with disabilities were employed at the ORLEN Group.
For key policies and procedures governing human right issues at the ORLEN Group and more information about human rights initiatives pursued in 2021, see ‘Respecting human rights’ .


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Employment at the ORLEN Group [no. of persons]
PKN ORLEN [no. of persons]
Energa Group [no. of persons]
Joined the ORLEN Group in 2020
Unipetrol Group [no. of persons]
ORLEN Serwis Group [no. of persons]
Polska Press Group [no. of persons]
Joined the ORLEN Group in 2021
ORLEN Lietuva Group [no. of persons]
ANWIL [no. of persons]
ORLEN Ochrona Group [no. of persons]
Other [no. of persons]
Workforce by gender
Women [%]
Men [%]
Workforce by type of job
White-collar staff [%]
Blue-collar staff [%]
Workforce by education, including:
Tertiary [%]
Secondary [%]
Vocational [%]
Primary [%]
UoM | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | |
---|---|---|---|---|---|---|---|---|
Trade unions – trade union membership | % | 48 | 48 | 39 | 40 | 41 | reported since 2017 |
UoM | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | |
---|---|---|---|---|---|---|---|---|
Company Social Benefits Fund, including: | no. of persons | 32,579 | 32,579 | 28,333 | 28,317 | 25,197 | reported since 2017 | |
Employees | no. of persons | 13,689 | 13,689 | 12,654 | 11,825 | 10,304 | ||
Former employees | no. of persons | 7,709 | 7,709 | 6,750 | 6,692 | 6,679 | ||
Family members | no. of persons | 11,181 | 11,181 | 8,929 | 9,800 | 8,214 |
Average training hours per employee, including: | UoM | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
---|---|---|---|---|---|---|---|---|
Women | number | 19.5 | 17 | 23.4 | 18.3 | calculated for selected ORLEN Group companies only | ||
Men | number | 20.4 | 15 | 25.2 | 20.7 | |||
Managers | number | 29 | 23.2 | 38.5 | 24.5 | |||
Non-managers | number | 18.8 | 14.6 | 23.7 | 19.6 |
Employees by type of contract and gender, including: | UoM | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
---|---|---|---|---|---|---|---|---|
Open-ended contract | reported since 2018 | |||||||
Women | number | 8,771 | 7,603 | 5,014 | 4,787 | |||
Men | number | 22,333 | 21,034 | 14,159 | 13,577 | |||
Fixed-term contract | ||||||||
Women | number | 1,035 | 923 | 744 | 681 | |||
Men | number | 2,488 | 2,696 | 1,833 | 1,671 | |||
Probationary period contract | ||||||||
Women | number | 195 | 136 | 114 | 127 | |||
Men | number | 402 | 375 | 326 | 317 | |||
Temporary substitution | ||||||||
Women | number | 147 | 137 | 106 | 89 | |||
Men | number | 53 | 56 | 41 | 33 |
Employees by type of contract and region, including: | UoM | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
---|---|---|---|---|---|---|---|---|
Open-ended contract | reported since 2018 | |||||||
Czech Republic | number | 4,829 | 4,827 | 4,576 | 4,484 | |||
Canada | number | 43 | 43 | 43 | 49 | |||
Germany | number | 211 | 191 | 169 | 160 | |||
Lithuania | number | 2,124 | 2,126 | 2,073 | 1,977 | |||
Poland | number | 23,886 | 21,450 | 12,312 | 11,694 | |||
Other | number | 11 | 0 | 0 | 0 | |||
Fixed-term contract | ||||||||
Czech Republic | number | 472 | 495 | 593 | 584 | |||
Canada | number | 3 | 3 | 3 | 3 | |||
Germany | number | 7 | 4 | 4 | 5 | |||
Lithuania | number | 48 | 36 | 20 | 18 | |||
Poland | number | 2,992 | 3,081 | 1,957 | 1,742 | |||
Other | number | 1 | 0 | 0 | 0 | |||
Probationary period contract | ||||||||
Czech Republic | number | 97 | 122 | 141 | 140 | |||
Canada | number | 1 | 0 | 0 | 0 | |||
Germany | number | 22 | 23 | 12 | 11 | |||
Lithuania | number | 22 | 24 | 19 | 16 | |||
Poland | number | 453 | 342 | 268 | 277 | |||
Other | number | 2 | 0 | 0 | 0 | |||
Temporary substitution | ||||||||
Czech Republic | number | 0 | 0 | 1 | 2 | |||
Canada | number | 1 | 2 | 0 | 0 | |||
Germany | number | 0 | 1 | 0 | 2 | |||
Lithuania | number | 3 | 0 | 7 | 7 | |||
Poland | number | 196 | 190 | 139 | 111 | |||
Other | number | 0 | 0 | 0 | 0 |
Employees by employment type and gender, including: | UoM | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
---|---|---|---|---|---|---|---|---|
Full-time | published since 2018 | |||||||
Women | number | 9,971 | 8,658 | 5,875 | 5,598 | |||
Men | number | 25,123 | 24,043 | 16,286 | 15,515 | |||
Part-time | ||||||||
Women | number | 177 | 141 | 103 | 86 | |||
Men | number | 153 | 118 | 73 | 83 |
UoM | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | |
---|---|---|---|---|---|---|---|---|
New hires by age, gender and region, including: | 3,415 | 3,233 | 3,158 | 2,977 | published since 2018 | |||
Age | ||||||||
below 30 | number | 1,298 | 1,068 | 1,046 | 1,080 | |||
30 – 50 | number | 1,733 | 1,765 | 1,642 | 1,562 | |||
over 50 | number | 384 | 400 | 470 | 335 | |||
Gender | ||||||||
Women | number | 1,162 | 934 | 936 | 939 | |||
Men | number | 2,253 | 2,299 | 2,222 | 2,038 | |||
Region | ||||||||
Czech Republic | number | 586 | 871 | 732 | 704 | |||
Canada | number | 3 | 6 | 4 | 8 | |||
Germany | number | 61 | 43 | 33 | 23 | |||
Lithuania | number | 353 | 350 | 354 | 315 | |||
Poland | number | 2,401 | 1,963 | 2,035 | 1,927 | |||
Other | number | 11 | 0 | 0 | 0 |
UoM | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | |
---|---|---|---|---|---|---|---|---|
Hires rate* | % | 9.5 | 9.8 | 14.1 | 14 | published since 2018 |
UoM | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | |
---|---|---|---|---|---|---|---|---|
Employee turnover** | % | 9.5 | 7.7 | 8.9 | 9.9 | published since 2018 | ||
Age | ||||||||
below 30 | % | 17.3 | 12.7 | 15.2 | 15.7 | |||
30 – 50 | % | 7.4 | 5.9 | 7 | 8.5 | |||
over 50 | % | 10.4 | 9.1 | 10 | 10 | |||
Gender | ||||||||
Women | % | 10.7 | 10.2 | 10.2 | 11.3 | |||
Men | % | 9 | 6.8 | 8.4 | 9.4 | |||
Region | ||||||||
Czech Republic | % | 11.7 | 10.9 | 11.9 | 12 | |||
Canada | % | 6.3 | 8.3 | 21.7 | 5.8 | |||
Germany | % | 17.5 | 12.3 | 17.3 | 11.2 | |||
Lithuania | % | 16.8 | 13.6 | 11.8 | 13.7 | |||
Poland | % | 8.4 | 6.5 | 7.2 | 8.5 | |||
Other | % | 35.7 | 0 | 0 | 0 |
Employee engagement and satisfaction survey | UoM | 2019 | 2017 |
---|---|---|---|
Number of ORLEN Group companies surveyed | [x] | 22 | 16 |
Number of respondents – PKN ORLEN | [x] | 4,192 | 4,005 |
Employee engagement rate | [%] | 64 | 65 |
Job satisfaction rate | [%] | 77 | 73 |
Job grade | 2021 | 2020 | reported since 2020 |
---|---|---|---|
Clerk | 94.90% | 97% | |
Specialist | 103.60% | 106% | |
Manager | 110.40% | 111% | |
Project Manager | 99.60% | 102% | |
Sales | 100.60% | 103% |
Human rights training at PKN ORLEN in 2021 | ||||
---|---|---|---|---|
Title | Number of training units | Share % | reported since 2021 | GRI 412-2 |
New ORLEN Group Code of Ethics | 880 | 14.97% | ||
Workplace bullying and corruption prevention | 87 | 1.48% | ||
Disability meeting | 32 | 0.54% | ||
Core values and standards of conduct of the ORLEN Group | 21 | 0.35% | ||
Training courses available on PKN ORLEN’s e-learning platform | ||||
ORLEN Group Code of Ethics | 1,941 | 33.02% | ||
Workplace bullying, discrimination and harassment prevention | 1,064 | 18.10% | ||
Core values and standards of conduct of the ORLEN Group | 78 | 1.32% | ||
Total | 4,103 |