Human capital

We provide fair and friendly working conditions for our employees. Our relations with internal stakeholders and the external business environment are based on integrity, respect in everyday relationships and on dialogue, cooperation and involvement of each staff member in building a culture consistent with the Company’s core values.

GRI Disclosures:

The ORLEN Group’s hiring policy focuses on engaging top quality specialists to perform day-to-day operations as well as to execute strategic projects.

The ORLEN Group offers its employees a wide range of diversified professional advancement activities. The employees are also provided with an extensive package of social benefits, including employee benefits and the Family-Friendly Employer programme. An employee satisfaction and engagement survey is conducted on a regular basis.

PKN ORLEN takes steps to recruit and retain human resources that are relevant to the Company’s business areas – current and prospective employees, as well as students and graduates of vocational schools and universities. Being aware of the need for synergies between business and academia, we actively collaborate with the academic community.

We ensure freedom of trade union activity, and recognise the trade unions active at PKN ORLEN as representatives of all employees in matters concerning their collective rights and interests, within the scope defined by laws of general application. We have agreed to respect the freedom of activity and equality of trade unions and do not discriminate against employees on the grounds of trade union membership or non-membership.

For more information on key employee policies and procedures, see ‘Responsible employer’ and ‘Human capital’ .

Respecting human rights

In 2021, PKN ORLEN published its new Code of Ethics.

It defines the values, principles of conduct and rules that set ethical standards for all ORLEN Group employees, based on a revised approach to understanding ORLEN values: Responsibility, Progress, People, Energy and Dependability, as well as the current scale or operations and operating strategy, the requirements of the Group’s environment, and best practices in the field of business ethics.

Compliance with the ORLEN Group’s Code of Ethics is monitored by the Ethics Officer, who guarantees that employees, employers and all stakeholders can freely report violations, and raises the employees’ awareness of business ethics and ethical standards, and of the importance of their own role in building the ethical corporate culture. As at the end of 2021, 18 Ethics Officers were appointed at PKN ORLEN and other ORLEN Group companies. The HR area structure also includes an Ethics Team.

PKN ORLEN has in place internal and external mechanisms to obtain advice on how to report a violation or suspected violation of the Code of Ethics. The values, principles and standards defined in the Code of Ethics apply to each ORLEN Group employee from their first day of work, regardless of their position or form of contract. Even if some of the standards of conduct contained in the Code of Ethics do not apply to a given job, this does not relieve the employee of the obligation to respond to or report violations of the Code.

The following are in force at PKN ORLEN: ORLEN Group Anti-Corruption Policy , Internal Order on Anti-Money Laundering and Terrorist Financing, and Rules to Prevent Workplace Bullying, Discrimination, and any Forms of Harassment at PKN ORLEN.

In 2021, PKN ORLEN and a few other ORLEN Group companies successfully implemented the disability employment goals of the Work – Integration programme of the State Fund for Rehabilitation of Persons with Disabilities (PFRON). We joined the programme in 2019. The ORLEN Group transferred over PLN 26m in respect of liabilities to PFRON for 2021. Last year, more than 360 people with disabilities were employed at the ORLEN Group.

For key policies and procedures governing human right issues at the ORLEN Group and more information about human rights initiatives pursued in 2021, see ‘Respecting human rights’ .

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Employment at the ORLEN Group [no. of persons]

PKN ORLEN [no. of persons]

Energa Group [no. of persons]

Joined the ORLEN Group in 2020

Unipetrol Group [no. of persons]

ORLEN Serwis Group [no. of persons]

Polska Press Group [no. of persons]

Joined the ORLEN Group in 2021

ORLEN Lietuva Group [no. of persons]

ANWIL [no. of persons]

ORLEN Ochrona Group [no. of persons]

Other [no. of persons]

Workforce by gender

Women [%]

Men [%]

Workforce by type of job

White-collar staff [%]

Blue-collar staff [%]

Workforce by education, including:

Tertiary [%]

Secondary [%]

Vocational [%]

Primary [%]

Employees covered by collective bargaining agreements, including: UoM 2021 2020 2019 2018 2017 2016 2015
Polish companies % 65 70 73 39 36 100% 100%
Foreign companies % 85 86 92 94 66

UoM 2021 2020 2019 2018 2017 2016 2015
Trade unions – trade union membership % 48 48 39 40 41 reported since 2017

UoM 2021 2020 2019 2018 2017 2016 2015
Company Social Benefits Fund, including: no. of persons 32,579 32,579 28,333 28,317 25,197 reported since 2017
Employees no. of persons 13,689 13,689 12,654 11,825 10,304
Former employees no. of persons 7,709 7,709 6,750 6,692 6,679
Family members no. of persons 11,181 11,181 8,929 9,800 8,214

Average training hours per employee, including: UoM 2021 2020 2019 2018 2017 2016 2015
Women number 19.5 17 23.4 18.3 calculated for selected ORLEN Group companies only
Men number 20.4 15 25.2 20.7
Managers number 29 23.2 38.5 24.5
Non-managers number 18.8 14.6 23.7 19.6

Employees by type of contract and gender, including: UoM 2021 2020 2019 2018 2017 2016 2015
Open-ended contract reported since 2018
Women number 8,771 7,603 5,014 4,787
Men number 22,333 21,034 14,159 13,577
Fixed-term contract
Women number 1,035 923 744 681
Men number 2,488 2,696 1,833 1,671
Probationary period contract
Women number 195 136 114 127
Men number 402 375 326 317
Temporary substitution
Women number 147 137 106 89
Men number 53 56 41 33

Employees by type of contract and region, including: UoM 2021 2020 2019 2018 2017 2016 2015
Open-ended contract reported since 2018
Czech Republic number 4,829 4,827 4,576 4,484
Canada number 43 43 43 49
Germany number 211 191 169 160
Lithuania number 2,124 2,126 2,073 1,977
Poland number 23,886 21,450 12,312 11,694
Other number 11 0 0 0
Fixed-term contract
Czech Republic number 472 495 593 584
Canada number 3 3 3 3
Germany number 7 4 4 5
Lithuania number 48 36 20 18
Poland number 2,992 3,081 1,957 1,742
Other number 1 0 0 0
Probationary period contract
Czech Republic number 97 122 141 140
Canada number 1 0 0 0
Germany number 22 23 12 11
Lithuania number 22 24 19 16
Poland number 453 342 268 277
Other number 2 0 0 0
Temporary substitution
Czech Republic number 0 0 1 2
Canada number 1 2 0 0
Germany number 0 1 0 2
Lithuania number 3 0 7 7
Poland number 196 190 139 111
Other number 0 0 0 0

Employees by employment type and gender, including: UoM 2021 2020 2019 2018 2017 2016 2015
Full-time published since 2018
Women number 9,971 8,658 5,875 5,598
Men number 25,123 24,043 16,286 15,515
Part-time
Women number 177 141 103 86
Men number 153 118 73 83

UoM 2021 2020 2019 2018 2017 2016 2015
New hires by age, gender and region, including: 3,415 3,233 3,158 2,977 published since 2018
Age
below 30 number 1,298 1,068 1,046 1,080
30 – 50 number 1,733 1,765 1,642 1,562
over 50 number 384 400 470 335
Gender
Women number 1,162 934 936 939
Men number 2,253 2,299 2,222 2,038
Region
Czech Republic number 586 871 732 704
Canada number 3 6 4 8
Germany number 61 43 33 23
Lithuania number 353 350 354 315
Poland number 2,401 1,963 2,035 1,927
Other number 11 0 0 0

UoM 2021 2020 2019 2018 2017 2016 2015
Hires rate* % 9.5 9.8 14.1 14 published since 2018
* Hires rate – new hires as a proportion of total headcount.

UoM 2021 2020 2019 2018 2017 2016 2015
Employee turnover** % 9.5 7.7 8.9 9.9 published since 2018
Age
below 30 % 17.3 12.7 15.2 15.7
30 – 50 % 7.4 5.9 7 8.5
over 50 % 10.4 9.1 10 10
Gender
Women % 10.7 10.2 10.2 11.3
Men % 9 6.8 8.4 9.4
Region
Czech Republic % 11.7 10.9 11.9 12
Canada % 6.3 8.3 21.7 5.8
Germany % 17.5 12.3 17.3 11.2
Lithuania % 16.8 13.6 11.8 13.7
Poland % 8.4 6.5 7.2 8.5
Other % 35.7 0 0 0
** Employee turnover – number of employees leaving the group in a given year as a proportion of total number of employees in a given group.

Employee engagement and satisfaction survey UoM 2019 2017
Number of ORLEN Group companies surveyed [x] 22 16
Number of respondents – PKN ORLEN [x] 4,192 4,005
Employee engagement rate [%] 64 65
Job satisfaction rate [%] 77 73

Job grade 2021 2020 reported since 2020
Clerk 94.90% 97%
Specialist 103.60% 106%
Manager 110.40% 111%
Project Manager 99.60% 102%
Sales 100.60% 103%

Human rights training at PKN ORLEN in 2021
Title Number of training units Share % reported since 2021 GRI 412-2
New ORLEN Group Code of Ethics 880 14.97%
Workplace bullying and corruption prevention 87 1.48%
Disability meeting 32 0.54%
Core values and standards of conduct of the ORLEN Group 21 0.35%
Training courses available on PKN ORLEN’s e-learning platform
ORLEN Group Code of Ethics 1,941 33.02%
Workplace bullying, discrimination and harassment prevention 1,064 18.10%
Core values and standards of conduct of the ORLEN Group 78 1.32%
Total 4,103

See also

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