Human capital
People are one of the key pillars of the ORLEN Group’s strategy. We provide fair and friendly working conditions for our employees. Relations with internal stakeholders and the external business environment are based on integrity, respect and on dialogue, cooperation and involvement of each staff member in building a culture consistent with the Company’s core values.
SDGs:
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Goal 3
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Goal 5
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Goal 8
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Goal 10
Capitals:

Key facts about the capital
- Over 35,000 employees to be involved in the ORLEN Group strategy implementation by 2030
- Multinational team in Poland, the Czech Republic, Germany, Lithuania, Slovakia, and Canada
- Representatives of various professions
- Multigenerational workforce
- Former employees with long years of service to ORLEN Group
- Potential employees – professionals and students of technical schools and universities who are at the point of choosing their field of study or future career
Capital management
- The pillars of the ORLEN Group’s HR strategy for 2020–2030 include building competencies of the future in new professions and business areas, upskilling/reskilling, change and diversity management, unique knowledge management, implementing best practices to enhance HR segment management, and advanced digital solutions (automation and digitalisation of HR processes).
- We design initiatives to build the competences that are and will be important to achieving the objectives of our business strategy.
- We regularly conduct employee engagement and satisfaction surveys covering various areas of the working environment to get a better insight into employees’ needs and expectations and to make changes and improvements aimed at increasing employee engagement.
- Age management and succession management solutions have been put in place to counteract adverse consequences of demographic shifts on the labour market.
- We believe in social dialogue based on independence of the parties, legal compliance, as well as trust, mutual willingness to compromise, and observance of the rules.
- We care to help employees achieve work-life balance, including through our Family Friendly Employer programme.
- Our employees are provided with medical care going beyond the scope of occupational medicine, and support for employees’ mental wellbeing (Occupational Psychology Centre) is an integral part of the organisational culture.
- We work consistently to satisfy our talent acquisition and retention needs, focusing on specific target groups relevant to our business areas – current and prospective employees, as well as students and graduates of vocational schools and universities.
- We maintain the highest workplace safety standards, building the awareness of safe work procedures and creating proactive attitudes among our employees and contractors.
- We offer employment opportunities to people with disabilities.
Outcomes
UoM | 2021 | 2020 | |
---|---|---|---|
ORLEN Group workforce | [persons] | 35,424 | 32,960 |
Employee turnover | [%] | 9.5 | 7.7 |
Hires rate | [%] | 9.5 | 9.8 |
Total recordable rate (TRR) | [number] | 1.10 | 0.72 |
T1 PSER | [number] | 0.06 | 0.05 |
Average training hours per employee, including: | |||
Women | [hours] | 19.5 | 23.4 |
Men | [hours] | 20.4 | 25.2 |
Managers | [hours] | 29.0 | 38.5 |
Non-managers | [hours] | 18.8 | 23.7 |
Liabilities to PFRON | [PLN] | over 26m | not published |
Employment of people with disabilities | [persons] | 367 | not published |
Employees trained in human rights issues | [%] | 18.51 | not published |
For ten years in a row, PKN ORLEN has been recognised by experts from Top Employers Institute as Poland’s leading employer.
Based on the results of an independent study of the HR policies of surveyed companies, PKN ORLEN won the Top Employer Polska title once again in 2021 and for the first time in history it topped the ranking table. The participants of the survey conducted by Top Employers Institute are the best employers from around the world following HR practices that comply with international standards.
For more information on employee matters, see ‘Responsible employer’.

How human capital interacts with other capitals
In 2021, the ORLEN Group’s hiring policy was focused on recruiting top quality specialists for both day-to-day tasks and strategic projects. Acquisition of the Polska Press Group (1,827 people) and ORLEN Transport (180 people) in 2021 and expansion of the ORLEN Group’s power generation, IT and retail areas led to a year-on-year increase in total workforce by 2,047 people, to 35,424 employees. Attracting skilled labour is key to maintaining and growing the components of manufactured capital.
Investment in growing human capital has a positive impact on the intellectual and social capitals, and thus also drives the financial capital. In order to attract top talent, ORLEN Group offers terms of employment that are unique both in terms of employee compensation and non-financial benefits.